Terms of service
OVERVIEW
Welcome to SAYU! The terms “we”, “us” and “our” refer to SAYU Accessories FZ-LLC. SAYU operates this store and website, including all related information, content, features, tools, products and services (the “Services”). SAYU is powered by Shopify, which enables us to provide and manage these Services.
These Terms of Service describe your rights and responsibilities when using our website. By accessing any part of the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must discontinue using our Services.
SECTION 1 – ACCESS & ACCOUNT
By using our Services, you confirm that you are of legal age in your country or region of residence, or you have parental permission.
You may be required to provide accurate personal, billing and shipping information to place an order. You are responsible for account security and activities performed under your login.
SECTION 2 – OUR PRODUCTS
We aim to display our products accurately, however colours and appearance may vary based on screen display settings.
Product availability, pricing, and descriptions may change without notice. We may discontinue or limit items at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Acceptance is confirmed only when payment is processed and approved. Orders may be cancelled or modified at our discretion.
Returns and exchanges follow our Refund Policy.
All purchases must be for personal use only — not for resale or export.
SECTION 4 – PRICES & BILLING
Prices may change at any time without notice. Posted prices do not include tax, customs duties or shipping fees unless otherwise stated.
You agree to provide accurate billing information and authorize us to charge your payment method for the full order total.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for carrier delays or customs processing time. Once an order is shipped, the risk and responsibility transfers to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our website — including images, text, branding, trademarks, product photos and design — is owned by SAYU and is protected under international intellectual property law.
Reproducing or distributing this content without written authorization is prohibited.
SECTION 7 – OPTIONAL TOOLS
You may access optional third-party features provided through Shopify or integrated services. These tools are provided as-is, without warranty. Use is at your own risk and subject to third-party terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to external websites. SAYU is not responsible for their content, policies, or products. Accessing third-party pages is your own responsibility.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
SAYU is powered by Shopify, however all purchases are made directly with SAYU Accessories FZ-LLC. Shopify is not responsible for order issues, goods received, or disputes.
SECTION 10 – PRIVACY POLICY
Personal data is governed by our Privacy Policy. Shopify may also process data under their own terms. By using our website, you acknowledge and accept both privacy policies.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, images, reviews or content, you grant SAYU a royalty-free license to use this content for marketing or operational purposes.
SECTION 12 – INACCURACIES
We may correct any errors, update information or adjust pricing at any time without notice, including after an order is placed.
SECTION 13 – PROHIBITED USE
You may not use our Services to:
• violate laws or intellectual property rights
• harass or harm others
• upload harmful software
• spread false information
• spam, scrape or exploit the website
Violation may result in account restriction or removal.
SECTION 14 – TERMINATION
We may suspend or terminate access to Services at any time. Clauses relating to warranties, limitations, intellectual rights, and liabilities continue to apply after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided "as-is", without guarantees. Use of the website is at your own risk. Availability and performance are not guaranteed.
SECTION 16 – LIMITATION OF LIABILITY
SAYU is not liable for any direct or indirect damages including data loss, downtime, lost revenue, or product misuse. Liability is limited to the fullest extent permitted by law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify SAYU from claims arising out of policy violation or misuse of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms becomes invalid, the remainder stays enforceable.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and SAYU, replacing all prior versions or communications.
SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms. We may assign our rights at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by the jurisdiction in which SAYU is registered and headquartered.
SECTION 22 – CHANGES TO TERMS
We may update or modify these Terms at any time. Continued use of our website means you accept all updates.
SECTION 23 – CONTACT INFORMATION
SAYU Accessories FZ-LLC
📍 Arjaan by Rotana – Media City
📞 +971 56 784 3655
📩 infosayu@sayuaccsesories.com